Introduction
Trucker Bae ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
By using Trucker Bae, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our Service.
Information We Collect
We collect the following types of information to provide and improve our Service:
- Profile Information: Name, age, gender, photos, bio, job title, and preferences you provide during onboarding or profile editing.
- Location Data: Approximate or precise location (with your permission) to show nearby matches and enable route-based features.
- Messages & Content: Chat messages, photos, and media shared through the in-app messaging system.
- Device & Usage Data: Device type, OS version, IP address, app usage patterns, and crash logs to improve performance.
- Contact Information: Email address and phone number used for account creation and authentication.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service, including matching you with other users based on preferences and location.
- Send you notifications, updates, and promotional messages (you may opt out of marketing communications at any time).
- Monitor and enforce our Community Guidelines, Terms of Service, and safety policies.
- Detect, prevent, and address fraud, abuse, security risks, and technical issues.
- Analyze usage trends to improve app features, user experience, and overall performance.
Safety Features & Content Moderation
Trucker Bae is built with safety at its core. We employ the following measures to protect our community:
- Reporting & Blocking: Users can report inappropriate behavior or content, and block other users at any time. Reported accounts are reviewed by our moderation team.
- Automated Moderation: We use automated tools to scan for inappropriate images, hate speech, and other violations of our Community Guidelines.
- Photo Verification: Optional photo verification helps ensure users are who they claim to be.
- Account Suspension: Users who violate our policies may be temporarily or permanently suspended.
- Data Retention for Safety: Reported content may be retained beyond standard deletion periods to support investigations and legal compliance.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security audits.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Update: You can view and edit your profile information at any time through the app settings.
- Delete Account: You may request account deletion at any time. Upon deletion, your profile, messages, and associated data will be permanently removed from our active systems within 30 days.
- Data Export: You can request a copy of your personal data in a portable format.
- Location Control: You can disable location sharing at any time through your device settings or app permissions.
- Marketing Opt-Out: You can unsubscribe from promotional emails by following the link in the email or adjusting notification settings in the app.
Age Requirements
Trucker Bae is intended for users who are 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If we become aware that a minor has provided us with personal information, we will take steps to delete that information and terminate the account.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: privacy@truckerbae.com
- Mailing Address: Trucker Bae Privacy Office, PO Box 1234, Dallas, TX 75201
By using Trucker Bae, you agree to our Terms of Service and this Privacy Policy.